SHIPPING & RETURNS

Shipping 

  • Orders ship via USPS within 7-10 business days of purchase.
  • Shipping is only available in the United States.

Local Pick-up 

  • Orders are ready for pickup at The Collective within 7-10 business days of purchase. You will receive a pickup email confirmation.
  • Location: 3128 Carlisle St. Columbia, SC 29205
  • Times: 
    - Monday: Closed
    - Tuesday: 10-2
    - Wednesday: 10-2
    - Thursday: 10-5:30
    - Friday: 10-5:30
    - Saturday: 10-2

    Returns

    • All jewelry is final sale.
    • If your bracelet does not fit, please email shopcolastacks@gmail.com and we are happy to restring and resize for you. There is a $5 charge per bracelet. Your original bracelet(s) will need to be mailed back to Cola Stacks and you are responsible for the return shipping cost and the new shipping cost. We are not responsible for the return items lost in transit. 
    • If you believe there is an issue with your product, please email shopcolastacks@gmail.com within 5 business days of receiving your product. Please include your order number, a description of the issue, and a picture in the email.
    • Stacks & Sips tickets are non-refundable. If you are unable to attend, please email shopcolastacks@gmail.com. You can re-sell your ticket to someone or use your credit towards the next Stacks & Sips event of your choosing.