SHIPPING & RETURNS

 

Shipping 

• Standard Shipping: Orders ship via USPS standard mail within 3-4 business days of purchase.
• Priority Shipping: Orders ship via USPS Priority mail within 3-4 business days of purchase.
• If you need an order ASAP, please email shopcolastacks@gmail.com and we will try to accommodate your request if possible.
• Shipping is only available in the United States.
• We offer free shipping for all orders over $100.

Local Pickup 

• Local pick-up is now available at the Cola Stacks HQ
  • 2850 Devine Street
  • Hours:
    • Monday- Friday 10:30-5:30
    • Saturday 10-4
      
  • Please reference Instagram for holiday hours if necessary.

Returns

• All jewelry is final sale.
• All charms are final sale.
• If your bracelet does not fit, please email shopcolastacks@gmail.com and we are happy to restring and resize for you. There is a $5 charge per bracelet. Your original bracelet(s) will need to be mailed back to Cola Stacks and you are responsible for the return shipping cost and the new shipping cost. We are not responsible for the return items lost in transit. 
• If you believe there is an issue with your product, please email shopcolastacks@gmail.com within 5 business days of receiving your product. Please include your order number, a description of the issue, and a picture in the email.
• Stacks & Sips tickets are non-refundable. If you are unable to attend, please email shopcolastacks@gmail.com. You can re-sell your ticket to someone or use your credit towards the next Stacks & Sips event of your choosing.