SHIPPING & RETURNS

Shipping 

  • Orders ship via USPS within 7-10 business days of purchase.
  • Shipping is only available in the United States.

Local Pickup  

  • Please allow 7-10 business days for your purchase to be ready for pickup.
  • You will receive a pickup confirmation email when your order is ready.
  • Pickup is located inside Pink Sorbet- 2726 Devine St. They are open Tuesday- Friday from 10-5 & Saturday from 10-4.

Returns

  • Please email shopcolastacks@gmail.com to start the process of receiving store credit for your return. 
  • Orders are eligible for returns within 10 business days of delivery. Customer is responsible for return shipping costs.
  • If you believe there is an issue with your product, please email shopcolastacks@gmail.com within 10 business days of receiving your product. Please include your order number, a description of the issue, and a picture in the email.
  • Original shipping charges are non-refundable. 
  • All give back bracelets are final sale.
  • All sale items are final sale.
  • All custom orders are final sale.
  • Stacks & Sips tickets are non-refundable. If you are unable to attend, please email shopcolastacks@gmail.com. You can re-sell your ticket to someone or use your credit towards the next Stacks & Sips event of your choosing.